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The driver, a young man, had a friendly and welcoming attitude, very considerate, and caring: do you need to go anywhere before heading to Eugene? He asked. If you need to stop for anything, just let me know he said. I am an old lady, and sometimes I think some of these whippersnappers need an attitude adjustment, but not this young man! No crazy roller coaster ride on a tow truck. He made sure the auto body shop officially took my car and that I had my rental on hand before taking off.
On top of that, he was a great conversationalist, although we had to wear our masks, we still managed to exchange ideas and information. Thank you GoodFellas; your superb great service made a very tough situation easier to handle. Had to have my car towed from my house while I was at work. I was able to give all the details to the driver and pay all over the phone. I got a picture text message of my car having been delivered. Very easy and clean process. Absolutely outstanding service.
The driver called me and made sure to not pass me anywhere. Super nice. Made sure I knew it was him and turned his lights on going past me I was on the opposite side of the freeway so he had to go to the next exit to come back to where I was. He brought cold water and gave to me, my brother, and my dad!!!!!
These guys really went above and beyond to get my broken trailer full of dirt from the side of the road to my home! Very good communication throughout as well. My family thanks you all. My daughter had a car accident this morning, and Goodfellas was the tow company that was called to the scene.
I felt compelled to write a review because of the kind, helpful, and sympathetic service I received from John and Dillon. It was so appreciated at such a shaky and scary time. I will be recommending Goodfellas Towing in the future, and I really appreciate the exceptional hometown service we received! Our driver was Enoch. He was professional, personable and friendly! He was amazing and went above and beyond to help us out on a Saturday afternoon. Truly good fellas here. Best possible tow experience!
Everyone I came into contact with at GF was professional and kind. They made a tough situation bearable and went the extra mile. Kurt came to my rescue today!!!! These guys really know their stuff and helped me out of a jam when we got stuck on i5 last week. Real professionals and a master of their craft. Last night while riding with a friend the car we were in kept overheating.
So he contacted AAA for a tow. Goodfellas was dispatched around midnight and we were told they would be about an hour. At 2am we still had no tow and decided to limp the car home with a malfunctioning thermostat.
I am a lower limb amputee and was also told that they werent going to be able to transport me with the car. That I would have to find another means of getting home at 2am. The fellas that came to my rescue were very nice and saved my van from tipping completely over at am. Then they came after hours and dealt with me for longer then I would have so I could get my home back.
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